Guarantee, Warranty

Guarantee, Warranty

The statutory warranty rights for defects apply.

Only our specifications and the manufacturer's product description are deemed to be agreed as the quality of the goods, but not other advertising, public promotions and statements by the manufacturer.

You are obliged to examine the goods immediately and with due care for quality and quantity deviations and notify us of obvious defects in writing (e.g. e-mail) within 7 days of receipt of the goods. This shall also apply to hidden defects discovered at a later date. The assertion of warranty claims shall be excluded in the event of a breach of the duty to inspect and give notice of defects.

In the event of defects, we shall, at our discretion, provide a warranty by rectification of the defect or replacement delivery. If the rectification of defects fails, you may, at your discretion, demand a price reduction or withdraw from the contract. The rectification of defects shall be deemed to have failed after a second unsuccessful attempt unless the nature of the item, defect, or other circumstances indicate otherwise. In the event of rectification of defects, we shall not be obliged to bear the increased costs arising from the transfer of the goods to a place other than the place of performance, provided that the transfer does not correspond to the intended use of the goods.

The warranty period is one year from the delivery of the goods. The shortened warranty period shall not apply to culpably caused damage attributable to us arising from injury to life, limb or health and damage caused by gross negligence or wilful misconduct or fraudulent intent.


We shall be liable in each case without limitation for damages arising from injury to life, body or health. Furthermore, we shall be liable without limitation in all cases of intent and gross negligence, in the event of fraudulent concealment of a defect, in the event of the assumption of a guarantee for the quality of the object of purchase, and in all other cases regulated by law.

The corresponding provision in our Customer Information and General Terms and Conditions shall govern liability for defects within the scope of the statutory warranty.

Insofar as essential contractual obligations are affected, our liability for slight negligence shall be limited to the foreseeable damage typical for the contract. Material contractual obligations are essential obligations that arise from the nature of the contract and the breach of which would jeopardise the achievement of the purpose of the contract as well as obligations that the contract imposes on us according to its content for the achievement of the purpose of the contract, the fulfillment of which makes the proper performance of the contract possible in the first place and compliance with which you may regularly rely on.

In the event of a breach of immaterial contractual obligations, liability is excluded in the case of slightly negligent breaches of duty.

Data communication via the Internet cannot be guaranteed to be error-free and/or available at all times according to the current state of the art. In this respect, we are not liable for the constant or uninterrupted availability of the website and the service offered there.